Here’s what some of our clients are saying:
In today’s business world, it’s good to know that a company exists with the ability to do business in a timely manner at fair rates and still speak with the client on a personal level. C&J Financial does just that!
You don’t know me but your company did a lot for me. I lost my mom in May on last year. I live in Memphis, Tennessee and she was in California. I went to California with life insurance policy in hand. I had never had to plan a funeral before and that was a really bad time for me seeing that I had just buried my dad 60 days before but he had remarried and his wife took care of everything. I did not know what to expect but I did know that I didn’t have any upfront money. The funeral home used you guys and you paid them for their services as well as the cemetery and monument company. Afterward I gathered all the necessary paperwork (death certificate, etc.) and forwarded to insurance company and they paid you guys. I did not know that companies like yours exists but thank God for you and your staff.
Being a small conservative funeral home we were hesitant to finance funeral assignments. Our experience with C&J Financial has been excellent. Their online program for claim forms and approval with payment makes this process from a six-week experience to less than a week. We highly recommend C&J Financial.
Kenneth, New Jersey
I would like to to express my appreciation for C&J Financial. I have used a couple of funeral funding companies before, and I must say they do not compare to C&J. Their service is prompt, courteous, and understanding. The families I served rely solely upon the life insurance to bury their love one without any additional headaches. Much to the families surprise, present them a receipt paid in full during the first viewing. C&J Financial, thank you for assisting me in taking care of my families.
It is a pleasure doing business with C&J. Once contact has been made with a representative and vital information has been relayed they take over. We don’t have to keep calling C&J for an update. They will work with all insurances companies promptly to obtain the necessary documentation and information to process our claim. Once the information has been verified and approved our funds are deposited into our account on a timely basis. Thank you C&J.
We hesitated to use an insurance funding program. Our experience working with C&J Financial has been nothing but the best: from the staff, the forms and the speedy delivery of payment. Our funeral home highly recommends that other companies use the services of C&J Financial.
Xenia, New Jersey
The majority of payments our funeral home receives are 70 percent insurance assignments. This caused a tremendous cash flow problem. Now, C&J gives me accurate information on what is required in order to submit a claim and lets us know immediately if there is a problem. The whole transaction takes about 48-hours. The peace of mind is phenomenal because we get paid immediately and aren’t held accountable for any missing funds.
We are very happy with our business relationship we share with C&J. Their service is responsive, dependable and quick turnaround time for payment. Their wiliness to hang in with us every step of the way regardless of their time or effort spent is extremely important to our firm.
My activity with C&J is small because we do not take insurance assignments except on a “have to” basis. However, when we do, we appreciate the prompt payment once the underwriting is completed. Additionally, we have absolutely no objection from families when we explain the assignment fee for your services.
I signed up with C&J and they were very helpful. In the past, we generally try to avoid insurance assignments and wait for payment if we know the family, but I had a family that rang up a bill of about $16,000 and the insurance company promised to get it right back to us. After a week of haggling and refilling they are over a month late. I plan to use C&J again in the future because I found them helpful, down to earth and fast. ASD’s partnership influenced my decision to use C&J Financial. I saw the ad on ASD’s site so looked at C&J Financial. I knew because of ASD’s size that they would not be associated with any fly-by-night companies. C&J seems to be very on the ball and have been far more helpful than most insurance companies.
I just want to let people who read these testimonials know that C&J Financial is for real. In less then sixty days we have done four assignments with them. Even the first one (learning curve) was fairly easy but the last three have been a blast. Literally we get the $$$ in our account within two to three days. Wow. Keep up the good work.
Thank you for all that YOU do at C&J for us. Our relationship with C&J has been truly a blessing.
Kirk, New Jersey
I have been using C&J Financial since they started with the ASD Partnership. All I can say is they are wonderful! The people at C&J provide fast and friendly service and are always ready and able to answer my insurance questions. I found that their outstanding customer support and vast claim form library makes dealing with C&J easier than dealing with the insurance company themselves. Thanks for offering such a great company!
We’ve been using C&J financial for over two years. Since making the switch our staff has definitely been won over by their ease of use, easy to find forms, and excellent customer service. With the cost of doing business going up every year, I would highly recommend giving C&J Financial a call!
Very pleased. This was the first time with your company. Staff was very professional and follow-up was more than expected.
It was coincidental that we found you right when several families wanted to fund with insurance. It doesn’t always go that way. But you made it easy for us. Thank you.
WE ARE VERY HAPPY WITH YOUR COMPANY! I HAVE STOPPED USING THE OTHER COMPANY WE WERE USING. I LIKE HAVING ACESS TO THE FORMS AND THE WHOLE STAFF IS SO NICE. I PLAN TO USE YALL FROM NOW ON!!!!!!!!!!!!!!!!
Leighanna at C&J handled the first assignment out of our five firms. It was a difficult case. The beneficiary had died and most of her children were raised in foster homes. She walked us through the process explaining all of the forms the family needed to sign and followed up in a very timely manner.
You all are a Godsend to me. As a small funeral home it’s nice to have you there. I use you for every service I do.
Alex, North Carolina
We have had GREAT success with C&J! The staff is very friendly and helpful! I would recommend any other Funeral Home to C&J!
Michael, North Carolina
I am confirming your ASD Rewards benefit. I was referred to you through the ASD Rewards Program and filled out the new client application there before doing my recent funding with your company. The process was simple, quick, and I and the family were quite pleased with the whole process. Thank you for the prompt and attentive service.
C&J Financial has been a great partner for the last 2 ½ years. Their process and paperwork are clear and concise with no hidden fees or complications. Their customer service is great to work with and most importantly, payment comes fast. I would highly recommend C&J to others.
C&J truly stands out amongst insurance assignment funding companies. They have the ability and expertise to fund claims other companies would not even consider. Their Customer Service Representatives are first class and are attentive to all our needs. Since making the switch to C&J we have experienced firsthand their commitment to the funeral profession by using their Assignment Funding Management software that allows our funeral directors to do what they do best, care for the family. I highly recommend C&J to anyone considering their services.
We have used C&J Financial for our insurance assignments for the past year and have been very satisfied with the service. Their staff has always been extremely courteous and helpful. The library of insurance claim forms has helped to expedite the claims process by not having to wait for the insurance company to send out the forms. Payment is sent by bank draft as soon as the claim has been verified so we aren’t waiting around for the insurance company.
Please be advised that Mrs. Hill did do as you indicated. My first experience with C&J was a pleasant one! The claim was processed in less than three hours. I greatly appreciate the sensitivity given to me in view of my vision impairment and the willingness to walk me through the online process if needed. I just had to share your promptness to my wife, who is also a Licensed Funeral Director and will be assuming more responsibilities at the funeral home. Thank you again!
We have been using C&J for a couple of years now, and their team has been a great help in bringing our receivables under control. Their work alleviates me having a staff person following up on our claims weekly. Their fee is very reasonable, and their staff is very helpful and responsive.
We are honored to spread praises about the top-notch communication process that C&J extends to their clients. The benefits of knowing that qualified people are there for us, the consumers out weights any fast funding company thus far. We are thrilled with the benefit of the online amount-claiming factor. Thank you so much for that most important tool. It was a pleasure to see our personal C&J Rep promoting the company in the Tri-State Funeral Directors Convention, Overland Park, Kansas. I visualize our company growing in the future with Rob Brice in our mix. Thank you C&J Financial.
I was on the board of OGR when C&J became an Endorsed Supplier and their company looked very impressive. Immediately we started using C&J at our funeral homes and it has made a tremendous impact on lowering our accounts receivable. We have found that most families are happy to pay the small fee so they can use their insurance policy and don’t have to come out of pocket for their funeral expenses. They are really pleased to find out that if they need funds above the funeral amount C&J can fund that as well. C&J has worked extremely well for our firms and we highly recommend C&J to any funeral home looking to lower receivables and eliminate the hassle with insurance companies.
C&J Financial has made a world of difference for our firm. We had tried other financial groups but they had restrictions on what policies they would pay out. Example: No Group Policies. We are paid for the full price of the funeral usually within two working days. The families are glad to pay the fee instead of coming up with the total funeral bill at the time of arrangements. I can’t say enough about how much we appreciate C&J Financial! They have been a godsend for our funeral home!.
It’s hard to improve on a good thing. It is obvious that you have been doing this for a long time. You are truly an asset to business owners in this industry.
Earl, North Carolina
Mrs. Linda, as for me and the rest of our staff we don’t think that you are the best Customer Service Representative that C&J has, WE KNOW that you are! Mrs. Linda you are a joy to work with and to be honest we have had other funding companies but C&J is the best for us because of you! I take my job very serious and you make it better for us when we know that you are handling our claims. C&J is so very BLESSED to have you!
Words cannot express how you have helped my funeral Home down the years. C&J has put a new meaning to the Funeral industry. Each and every time that I have contacted you about a case, weather a hard case or not, you Ms. Linda, have tried to no end to work the situation out. I do realize that there have been times you should have gotten tired of me calling about a case, but you never sounded upset or stressed, and I really do appreciate you. I do realize that you can’t do no more than your job entitles you to do, but to me, you do work hard to fund me my money on time, and for that Ms. Linda, I will continue to use C&J as my funding company. Continue to work hard as you are doing and you will see the light at the end of the tunnel. I pray that someday we will meet in person, I would just like to see your friendly face. Thanks a million for your hard work and patience with the Funeral Industry.
Melissa Posey is an asset to your company. We often speak with her several times a week and she is always polite, courteous and very professional. We would like to commend all representatives that work for C& J Financial. We consider them as part of our family.
This letter is to state that the work of Melissa Posey has been exceptional. Whenever I need a task done she is the person I go to. Her kind caring way is always refreshing. She is insightful and knowledgeable about her job. She has made funding with C&J Financial a true pleasure. I look forward to working with her in the future.
Just a short note to let you know how much I appreciate your customer service and assistance with fundings. Our business has grown by leaps and bounds which makes my workload overwhelming. Your assistance with funding eases the burden.Thanks again.
It is hard to name just one person who helps me at C&J. So I want to make sure all the ladies get a testimonial. This should be given to everyone from Carl.Let me start out by saying each one is Passionate, Concerned, Thoughtful, Professional and they Go Above and Beyond what we expect customer service to be. When I call no one has a frown in there voice its always a smile. They are the best group of professional ladies I have ever had to work with. I would not trade any of them for the world. So I would like to give Linda, Leighanna, Christine, Tina, Stefanie, Tam, Tonya, Samantha, Kasey, Jana, Beverly, Sandra, Jackie a vote for being the Very Best at what they do in servicing our firm.
I would like to thank you for all that you do. You are always there to help. You make me feel as if I’m the only company that you deal with. continue with the good work and the turn around is great. I’m looking forward to working with you as the years of growth continues.
Hi Linda, on behalf of our funeral home, I want to extend accolades to you for your hard work and dedication to the profession. You are a jewel to work with. You personify all of the characteristics of customer service and professionalism. Not only are you hands-on and helpful, you are timely in your communications and feedback. Your wonderful personality gives the personable touch to our team and we appreciate all that you do. Thanks for going the extra mile.
Lisa, District of Columbia
Our entire staff would like to take this opportunity to express our sincere gratitude to Linda Williams for her hard work and the professional manner in which she conducts herself. She goes beyond the call of duty on most cases, because the industry in which we now work in requires much more documentation. Linda takes it all in stride and always do whatever is ask of her without complaint. We are so fortunate to have her on our team from C & J Financial.
Thank you very much, in regards to your PROMPT, COURTEOUS, AND CARING professional service. You truly were very helpful in regards to the breakdown of the claim in making sure I understood all details. Please continue the efficient service and Thank You!
This letter is a commendation for the marvelous work Ms. Linda Williams has done for us. I have been doing business with C&J for the past eight years and for the past three years Ms. Linda has handled 100% of my claims. I have had other financial companies inquire about handling our insurance assignments. I refuse to talk to them because Ms. Williams handles our claims very professionally.
I am very pleased to write you concerning the service that we have received from C&J Financial and all your representatives. Also, I would like to express my sincere appreciation to Ms. Linda Williams who has provided excellent assistance to us with insurance claims that we have sent to C&J Financial. Ms. Williams is courteous and patient and quite a joy to work with whenever we need her special help. We look forward to working with you in the future.
Great doing business with you…I met your representative at our national funeral directors and mortician association and I brought back the information to our firm…. THANKS.
Your staff were very friendly & helpful and guided us through the entire process step by step.
C&J has met our expectations and exceeds them because Shaquanna is a delight to work with. She is always professional and courteous. She not only shows concern for the company but also for the individual she is working with. It was a pleasant surprise when she called just to check on me when I had to go to the hospital. Thank you for helping us to take care of our families.
We have been truly blessed with our new businesses. Since August 1st we have had 34 services between the two places. Your office has been outstanding with their professionalism and their promptness with getting claims funded. We look forward to furthering our partnership with C&J Financial. Keep up the good work!
Just wanted to send a note letting the team members at C&J know that I am continually impressed with the level of service that I receive, from the staff when I call, especially from Ja’Michael. He is always pleasant, professional, knowledgeable, and always willing to assist when I call. He is an asset to your company.
I think C&J has a model that many other companies can use in their businesses. There has not been a time that I called and no matter who answered the phone, did I feel like the person was unfamiliar with our case. You all should be commended for that. It shows me that every detail is important to your firm. Hats off to the staff. You all have a grasp on this business and satisfaction seems to be your number one priority so I can only say I enjoy working with C&J.
Just want to Thank you and your company for everything you guys do for us. Jeff and I are very pleased.